Terms and Conditions
Welcome to One Stop Arbor. These Terms and Conditions outline the rules and regulations for the use of our website and services.
By accessing this website and/or purchasing from us, you agree to be bound by the following terms, including those additional terms and conditions and policies referenced herein.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.
2. Product Information
All product descriptions and specifications are subject to change without notice. We make every effort to display our products as accurately as possible but cannot guarantee that your device’s display will be entirely accurate.
All parts sold are intended for use in stump grinding and arborist equipment. It is the buyer’s responsibility to ensure compatibility with their machinery before purchase.
3. Pricing and Modifications
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue products or services without notice.
4. Shipping and Delivery
Orders are shipped Australia-wide using Australia Post. We aim to dispatch all orders within 1–2 business days, and shipping times vary depending on your location. For full details, please see our Shipping Policy.
We do not currently offer international shipping.
5. Returns and Refunds
Returns are accepted within 30 days of delivery for unused items in original condition. Refunds will be processed once the returned item is received and inspected. For more information, please see our Refund Policy.
6. Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. Products sold by One Stop Arbor are to be used at your own risk. We shall not be liable for any injury, loss, or damage arising from misuse or improper installation.
7. Third-Party Links
Certain content, products, and services may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy and we do not warrant or have any liability for third-party materials or websites.
8. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia.
10. Contact Information
Questions about the Terms and Conditions should be sent to us via our Contact Us page.